Job Title: Director of CRM & Retention Location: Remote - Europe Salary: Competitive salary (open to negotiation based on experience) Key Responsibilities: - Post-Purchase Consumer Experience: Collaborate cross-functionally to design and implement a comprehensive post-purchase experience that adds value and enhances customer retention, offering more than just the core product. - Toolset Optimization for Customer Engagement: Manage and optimize customer engagement tools (e.g., ESP, Referral, Sub…